About Weirs MusicWorks Hamilton

Weirs has been selling musical instruments in Hamilton for over 30 years. We've got the expertise and products to cater for all musicians, from beginners to professionals - and we look forward to welcoming you to our music shop.

guitars

We are proud to be a part of the Musicworks group of stores; whilst being family owned and operated means we still maintain our individuality and focus on customer service.

From guitar picks to grand pianos, our large modern store is always fully stocked with instruments and accessories from the worlds leading manufacturers, including several exclusive product lines.

Flexible finance packages, an in-house guitar service department, a huge range of quality products, and friendly long term staff all combine to make Weirs Music a leader in the N.Z music industry.

Online shopping

Weirs Music now offers you a range of quality products online.
Our website updates stock levels daily, so unlike some other Musical instrument websites in N.Z, what you see here, we actually have in stock and much much more.
We often list one off specials and surplus stock at crazy prices and our online inventory is constantly expanding, so keep checking and please tell your friends.
Feel free to contact us if you can’t find what you’re looking for, need any assistance, or would like to see more detailed images.

Shop with confidence

We have over 30 years of experience specializing in musical instruments
We service what we sell
We don’t hide behind email addresses and P.O boxes.
We carry or can source a full range of spare parts
We take our own web photos as we prefer the hands on approach
We only sell brand new, tried and tested products with N.Z factory warranties (clearance items are new with new warranty but may be shop soiled or older stock)
We care

WEIRS MUSICWORKS LTD - TERMS & CONDITIONS

NZ's Leading Provincial Music Store since the 1970's

Contract

These terms and conditions of sale ("Sales Terms") between Weirs Musicworks Ltd ("we", "our", or "us") and you constitute the contract between us and you for the sale and purchase of products ("Products") through the site ("Site").

We shall sell and you shall purchase the Products in accordance with these Sales Terms only. If you disagree with any of these Sales Terms you should not purchase the Products from this Site. By proceeding to purchase Products from this Site you represent and acknowledge that you are aware of, and agree to, these Sales Terms.

Orders, Price and Payment

You must order the Products in accordance with the instructions on this Site. Your order is not binding upon us until we accept it. Should we not accept your order then any money we have received for the order will be refunded.

A separate charge for shipping and handling ("Shipping Charge") will be shown on our invoices which accompany the Products. Shipping costs are quoted as within New Zealand only. We currently do not ship product outside of New Zealand.

You will pay the Price and Shipping Charge by a credit card acceptable to us, i.e. Visa and Mastercard, unless another prearranged payment method is expressly accepted by us in writing. You are bound to pay us once we accept your order and payment of the Price must be received by us before the Products are delivered to you. We accept payment from within our website via the well-known and secure Paystation processing engine.

All payments in relation to the Products are payable in New Zealand dollars.

Bank Deposit

You can make payment directly to our bank account in a number of ways.

By transferring funds from your bank to our bank account via the Internet
By physically depositing into our bank account at a branch of the ANZ.

Delivery

In most cases, credit card orders are dispatched by signature required courier same day. For orders placed outside of business hours, and bank transfer transactions, goods are dispatched the following business day.

Usually via PBT couriers, this is at our discretion.
Goods cannot be consigned to a PO Box. Larger deliveries will be sent by trucking company.

Out of Stock

Whilst we take pride in maintaining up to date stock levels, mistakes and over selling can happen.
In the rare event, goods are not in stock when an order is placed, you will be contacted, informed of the delivery time and offered a choice of refund or different product/colour.

Title & Risk

From the time of delivery of the Products to you, title to the Products will pass to you and you will bear the risk of any loss, damage or deterioration of or to the Products from such time.

Consumer Guarantees Act 1993

Nothing in the Sales Terms is intended to have the effect of contracting out of the Consumer Guarantees Act 1993 ("Act") except to the extent permitted by the Act and the Sales Terms are to be modified to the extent necessary to give effect to that intention.

Where the Act applies to these Sales Terms:

If the Products are acquired by you for business purposes, you agree that the Act does not apply; andIf the Products are not acquired by you for business purposes, we reserve the right to replace any Products which fail to comply with any guarantee contained in the Act.
You acknowledge that we do not provide any Express Guarantee (as defined in the Consumer Guarantees Act 1993) other than those expressly confirmed by us in writing.

Warranty

We warrant to you that the Products are free from defects in workmanship and materials for set periods which vary with each product range. Warranty is non transferable and applies to original purchaser only.
This period is activated from the date of your purchase of the Products and if there is any such defect during the warranty period, in our sole discretion, we may either repair or replace the Products, provided:

That you furnish us with satisfactory proof of the purchase date when you notify us of the defect; and you return the Products to us properly packaged.

The above warranty does not apply where the Product has not been assembled, installed or operated according to the instructions, subjected to abuse, improperly treated, neglected, rusted by exposure to the elements, misused, modified from original specification and/or if any repairs, maintenance or service has been done by an unauthorised person or has been used for commercial purposes.

Goods Damaged in Transit

All goods supplied to you are fully covered by transit insurance providing:

You notify us within 24 hours of receipt of goods of any visible damage to the carton and when you have signed for receipt of the goods you have signed advising the goods were received damaged.
You notify us within 48 hours of receipt of goods if there is damage not visible on receipt. For example sometimes goods might suffer damage from heavy weights being put on the package that does not appear to damage the shipping carton.
You provide all assistance necessary for us to recover our costs from the insurance or freight company. This may involve taking photographs, storing the goods for viewing by an insurance assessor, completing sworn affidavits or assisting in any other way that might be reasonably expected to finalise an insurance claim on your behalf.

Transit damage, like warranty is on a "Return to base" basis and it is your cost and responsibility to return the goods to us by signature required courier.

We will at our discretion repair or replace damaged goods. In the event that we are unable to satisfactorily repair or replace the item we will refund the cost of the goods. Freight costs are not refunded.

Refund Policy

If you change your mind, we do not have to provide a refund so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Website Errors & Omissions

While all care is taken in the preparation and maintenance of this web site and other advertising and written statements, Weirs Musicworks Ltd takes no responsibility for any errors or omissions that may occur.

We will correct any problems that we identify within a reasonable time.

Acknowledgement

You acknowledge that you are 18 years or over and have the full legal capacity to agree to enter the Sales terms as a binding contract.

Fairness

Weirs Musicworks Ltd has been in the music retail business for over 30 years and stocks a large range of the top brands. In all our dealings we want to be fair and reasonable, and in turn, would ask that you deal with us in a like manner.

Testimonials

Received 10 minutes past 3pm same day as ordered.
What fantastic service.
Thanks
Paulina

Hi Stewart,
Just received the parcel. Thank you very much for the quick turnaround.
Richard

Thank You Ukulele is here in perfect condition. Just love it now I have to learn to play it.........anyway have a Merry Christmas and a Happy and safe New Year....will recommend your business..
Cheers
Rae

Hello,
The ukulele arrived this morning.
Thank you for the prompt delivery.
Cheers
Phill

Cheers Stew,
Package arrived safely. Fantastic service from enquiry to arrival. Many thanks to the good folks at Weir's Music, best customer service I've seen in a very long time : )
Kind regards,
Kyle

Hi Stew
Thank you for your extremely prompt service. I am very excited to receive my new digital piano and am looking forward to many long hours of playing enjoyment.
Regards
Angela

heey everything has just arrived this morning and in perfect condition ... thanku so much they all amazing !!! :D

Wow!! Awesome service!! It was here when I got back from lunch (2pm)!
Thanks ever so much for remembering the strings.
A very happy customer :-)
Rhonda

Hello Stew.
Ukulele arrived in excellent order (very pink which she will love).
Great service.Thank you!
KInd regards,
Sue

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